What type of information do we collect?
We collect information from you when you register on our website. When registering for the recall, you may be asked to provide personal details such as name, email address, products purchased from us, dates of purchase, postal address and phone number as needed.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To process your request: We will use information that you provide to process your request for replacement product in accordance with the terms of the product recall.
- Correspondence: To send you periodic emails related to your activities on our website.
How do we protect your information?
We implement a variety of security measures to maintain and safeguard your personal information when you register to participate in the product recall.
We use a secure server so that all supplied sensitive is transmitted securely. We will take, all reasonable steps (which includes relevant technical and organisational measures) to guarantee the safety of the data you provide to us and we will only use the data for the intended purpose.
However, the nature of the internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet will be 100% secure.
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating sfcrecall.expertinquiry.com, conducting our business, or servicing you, so long as those parties agree to keep this information confidential as part of their contract with us.
We may also release your personal data where compliance with legal requirements is a necessity. We also reserve the right to enforce our site policies in order to protect our rights and the rights of other individuals in a manner that is safe and compliant with the law.